All items are made to order. Please allow 3 business days for production before shipment.

Standard Shipping (Free):

• USA: 10-18 business days after production
  
• Europe (UK, Germany, France, Netherlands): 7-10 business days after production
  

Express Shipping (Upgrade):

• USA: 5-7 business days after production (+$12)
  
• Europe (UK, Germany, France, Netherlands): 5–8 business days after production (+$10)
  

We do everything we can to ensure your order is delivered on time. However, shipping times may vary due to customs, carrier delays, or external conditions beyond our control.

If you've ordered more than one item, they may ship separately. Each item will have its own tracking code.

To track your order, enter your tracking code here. This link offers a full view of your shipping details.

As soon as your order is prepared and packed, we'll send you the tracking code by email.

We work with international shipping companies that offer free shipping as stated in our shipping policy. We also work with third-party courier services. After your package arrives in your country, the respective national post is responsible for delivery.

Please contact your local post office as soon as possible about your order's whereabouts.

As soon as your order reaches your country, your local post office is responsible for sending your package to your home address.

Each country has different custom rules for imported goods. For this reason, WhisperStorm cannot hold responsibility over the charges and fees in the destination country. Please note that the customer is responsible for paying those charges as the money from these fees (e.g.: Custom clearance fee) and charges (e.g.: VAT) is going to the government of your country. If your tracking number is showing that the package is stuck at customs, please contact your local post office or the customs. We are sure they will be able to help you! Our support team are always here to help you. Please contact our support service in case of any complication.

*Please note:
Customers from South American countries can expect customs charges with a higher probability

Our company's primary goal is the satisfaction of our badass customers, this is the reason we offer free shipping to most of the countries, hence the shipping fee is covered by us.

You will be notified when your order is shipped and if you have any further questions, our support team will do their best to answer them for you.

In case the package is rejected by the customer or not picked up from the post office therefore the order is returned, it is the customers' responsibility to cover the before mentioned shipping fee since they are no longer eligible to our free shipping policy.

This charge will be deducted from the total amount of your purchase.

If you wish to contact us, you can do so by E-mail us Hello@WhisperStorm.art